Never Dull Agency

PRIVACY POLICY

Never Dull Agency LLC

Effective Date: May 14, 2026

Never Dull Agency LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, services, marketing operations, automation systems, and SMS communications.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Mailing address
• Business information
• Website and social media information
• CRM and communication history
• Intake form and onboarding details you submit

We may also automatically collect limited technical information such as browser type, device type, and site usage activity to improve service performance.

How We Use Your Information

We use collected information solely to operate and manage our marketing and automation services, including:

• Appointment scheduling and consultation communications
• Lead generation and follow-up systems
• CRM and automation setup
• Customer service and support
• Account notifications and reminders
• Legal and regulatory compliance
• SMS messaging services you consent to receive

We do not sell personal information.

SMS Communications and Mobile Information

No mobile information will be shared with any parties for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any parties, except aggregators and providers of the Text Message services used to deliver the communications.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties, excluding aggregators and providers of the Text Message services.

Service Providers

We may use contracted service providers to support operations such as payment processing, CRM systems, automation software, customer support systems, scheduling platforms, and communication delivery. These providers may only access information necessary to perform operational functions and are required to safeguard the information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

Data Retention

We retain information only for as long as necessary to fulfill operational, legal, accounting, or regulatory requirements associated with our services.

Your Choices

You may:

• Opt out of SMS messages by texting STOP
• Request assistance by texting HELP
• Contact us to update or correct your information

Updates to This Policy

We may update this Privacy Policy periodically. Updates become effective once posted at:

https://neverdullagency.com/privacy-policy

Contact Information

Never Dull Agency LLC
Email: [email protected]
Website: https://neverdullagency.com